Shipping Policy

Once you've made a purchase with NaariGehna, it's implied that you agree to abide by Order Processing Policy. Our procedures for dispatching order is outlined below.

Order Processing Time

  • Orders placed on weekdays are typically processed within 1-2 business days.
  • Orders placed on weekends or holidays may require an additional processing time of 2-3 business days.

Courier Pickup and Dispatch:

  • We conduct quality checks, pack, and booking of your order with courier partners.
  • Courier pickup may occurs on the same day or by next day.

Delivery Timeframe:

  • After dispatch, the typical delivery time is estimated to be 5-7 working days.
  • Please note that this timeframe may vary based on your location and any unforeseen circumstances during transit.


  • We will keep you informed of any delays or issues regarding your shipment via email or any other contact information provided.

International Shipping:

  • We process international orders on Whatsapp - Check [Contact Details]
  • For international orders, please expect additional time for customs clearance and delivery, as shipping times may vary depending on the destination country.

Tracking Information:

  • Once your order is dispatched, you will receive tracking information via email to monitor the status of your shipment.

Customer Support:

  • If you have any questions or concerns regarding your shipment, please feel free to contact our customer support team for assistance.

Returns and Refunds:

  • For information on returns and refunds, please refer to our [Returns Policy].

Lost Packages:

  • In case you don't receive the order in given time-frame, we will raise an investigation/proof of delivery with courier partner. 
  • The investigation may take 5-6 working days.
  • If courier partner declaring package as lost, they will start refunds processed within 5-6 working days.
  • Once refund is processed thereafter we will process your new order.

Policy Updates:

  • We reserve the right to update our shipping policy as necessary. Any changes will be communicated through our website or via email.